ITIL® 4 Managing Professional Create, Deliver and Support (PDF)



Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:

  • Increases your industry knowledge, skills and salary potential
  • Transforms your business
  • Helps to successfully navigate the modern digital world
  • Reflects and integrates other established ways of working
  • Incorporates all the best things from ITIL

The ITIL 4: Create, Deliver and Support book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation

  • Ideal for professionals who manage the operation of IT-enabled digital products and services or end to end delivery
    • Improve established processes
    • Increase efficiency
    • Create an effective flow of work
    • Utilize new technologies
    • Create a culture for success
  • Helps you pass your Create, Deliver and Support exam towards Managing Professional status
  • Reference guidance for day-to-day problems for IT Professionals