ITIL® 4 Managing Professional Direct, Plan and Improve (PAPERBACK)



Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:

  • Increases your industry knowledge, skills and salary potential
  • Transforms your business
  • Helps to successfully navigate the modern digital world
  • Reflects and integrates other established ways of working
  • Incorporates all the best things from ITIL

The ITIL 4: Direct, Plan and Improve book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation

  • Ideal for professionals who are responsible for managing the direction and strategy of their IT team or organisation
    • Align tactical and strategic activity
    • Improve the direction of organizational change
    • Encourage a culture of continual improvement
    • Ease leadership decision making
  • Helps you pass your Direct, Plan and Improve exam
  • Reference guidance for day-to-day problems for IT Professionals