ITIL® 4 Foundation Revision Guide PDF



ITIL 4 has evolved from the previous, ITIL v3, version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working such as Lean, Agile, and DevOps.

The ITIL 4 Foundation Revision Guide, written by experts and endorsed by itSMF UK, compliments the core content in the ITIL 4 Foundation Manual and enables candidates to focus on the areas that will be examined, understand the best ways to approach the questions, as well as provide exam hints and support to maximise ITIL 4 Foundation success.

Key features:

The ITIL 4 Foundation Revision Guide;