{"id":933,"date":"2020-07-14T21:35:24","date_gmt":"2020-07-14T21:35:24","guid":{"rendered":"http:\/\/www.professionalprograms.net\/bookstore\/?post_type=product&#038;p=933"},"modified":"2020-07-22T16:19:20","modified_gmt":"2020-07-22T16:19:20","slug":"itil-4-managing-professional-drive-stakeholder-value-paperback","status":"publish","type":"product","link":"https:\/\/www.professionalprograms.net\/bookstore\/product\/itil-4-managing-professional-drive-stakeholder-value-paperback\/","title":{"rendered":"ITIL\u00ae 4 Managing Professional Drive Stakeholder Value (PAPERBACK)"},"content":{"rendered":"<p>Evolving from the previous ITIL v3 version, ITIL\u00ae 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL \u00ae 4:<\/p>\n<ul class=\"content bullet\">\n<li>Increases your industry knowledge, skills and salary potential<\/li>\n<li>Transforms your business<\/li>\n<li>Helps to successfully navigate the modern digital world<\/li>\n<li>Reflects and integrates other established ways of working<\/li>\n<li>Incorporates all the best things from ITIL<\/li>\n<\/ul>\n<p>The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation<\/p>\n<ul class=\"content bullet\">\n<li>Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management\n<ul class=\"content bullet\">\n<li>Improve relationships and reach mutual outcomes<\/li>\n<li>Ensure high customer satisfaction levels<\/li>\n<li>Optimize the customer experience<\/li>\n<li>Create a trusted relationship with stakeholders<\/li>\n<\/ul>\n<\/li>\n<li>Helps you pass your Drive Stakeholder Value exam<\/li>\n<li>Reference guidance for day-to-day problems for IT Professionals<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Evolving from the previous ITIL v3 version, ITIL\u00ae 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL \u00ae 4: Increases your industry knowledge, skills and salary potential Transforms your business Helps to successfully navigate the modern digital world Reflects and integrates other established ways of working Incorporates all the [&hellip;]<\/p>\n","protected":false},"featured_media":932,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.professionalprograms.net\/bookstore\/wp-json\/wp\/v2\/product\/933"}],"collection":[{"href":"https:\/\/www.professionalprograms.net\/bookstore\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.professionalprograms.net\/bookstore\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/www.professionalprograms.net\/bookstore\/wp-json\/wp\/v2\/comments?post=933"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.professionalprograms.net\/bookstore\/wp-json\/wp\/v2\/media\/932"}],"wp:attachment":[{"href":"https:\/\/www.professionalprograms.net\/bookstore\/wp-json\/wp\/v2\/media?parent=933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}