Description
Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:
- Increases your industry knowledge, skills and salary potential
- Transforms your business
- Helps to successfully navigate the modern digital world
- Reflects and integrates other established ways of working
- Incorporates all the best things from ITIL
The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation
- Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
- Improve relationships and reach mutual outcomes
- Ensure high customer satisfaction levels
- Optimize the customer experience
- Create a trusted relationship with stakeholders
- Helps you pass your Drive Stakeholder Value exam
- Reference guidance for day-to-day problems for IT Professionals
